FAQ
How is the evis.hr online store with a guarantee and where can complaints be made?
You get a warranty card with the purchased item. The warranty card states the article, the duration of the warranty and the name of the authorized service where the complaint is made. U slučaju da ste izgubili garancijski list ili ga prilikom preuzimanja pošiljke niste dobili, molimo vas da nas obavijestite o tome i učinit čemo sve potrebno da ispravimo grešku.
I ordered delivery, I wasn’t at home, so I couldn’t pick it up. What now?
The delivery person leaves a notice that he tried to deliver the package to you – the notice also has a phone number. number you can call for all information related to the shipment.
I have successfully placed the order and I would like to know when I can expect delivery, or when I can come and pick up the ordered goods?
You will be notified by e-mail when the shipment is dispatched or when it is ready for collection.
